Getting a quote couldn’t be simpler, you can email us at info@swscaffolding.co.uk, fill out the contact form on the contact us page, or simply give us a call on 01803 867486.

What you will need to tell us:

• Your name and contact details
• The address where you need scaffolding
• What you need the scaffolding for
• How many weeks you will need the scaffolding
• When you are hoping to have the work done
• Whether you need or would like to be present when we come to measure up
• Where you heard about us (so we know which of our marketing methods work)

Either at a pre-arranged time or within a day or two after an enquiry we will come to measure up. Unless it is a particularly large or complicated job, this should only take a few minutes. We need to know heights and widths of all elevations requiring scaffolding and will be looking out for any obstacles as well as restricted access and any hazards that would form part of a health and safety risk assessment.

The price comprises two components, labour cost and the hire cost of equipment. Balancing these costs is complex and we have developed a spreadsheet that does much of the work. This gives us consistency, with price established by proven formula not wild guess.

We prefer to send you a quote in writing, either via email or in the post but if you need your price urgently, we will always phone this through. Please read your quote carefully as it contains a description of the service we are proposing just in case we have misunderstood your requirements. In addition, if the scaffold affects neighbouring properties we will ask you to gain all necessary permissions. Most neighbours are understanding, providing they know what is going to happen in advance.

You will need to either phone or email us to accept the quote at which time we can agree the date for erecting the scaffold. We will always try to meet your requirements but we are often busy with a one to four week lead-time so book early to avoid disappointment. Please be very clear about the date required and whether the scaffolding needs to be ‘up for’ or ‘up on’ a certain date. Sometimes confusion occurs if a customer says they need scaffolding on a certain Monday for example but it turns out that this is the date the trade using the scaffold is due and we needed to erect the scaffolding a few days before.

We have a work scheduling system that fixes the date for your scaffolding and ensures that we have all the resources, both labour and materials we need to complete the job in a timely manner. Once fixed, we guarantee to arrive on that date, obviously subject to factors outside of our control like extreme weather conditions. If you need to change this date, please give us as much notice as possible.

On the day agreed, we will erect your scaffolding. Having introduced themselves, our fully briefed scaffolders will work with little or no intervention until the job is complete.

We will always make every effort to ensure your scaffolding is exactly what you require. If however, there are any aspects that you are unhappy about please talk to the scaffolders or contact us as soon as possible so we can make the necessary modifications.

Sorry, but there has to be a painful bit, usually the day after we erect your scaffolding we will send you our invoice. The good news is that when you pay this invoice by the due date we will extend the hire period free of charge so if the job does take a little longer than anticipated you will not incur extra cost.

When you have finished with the scaffold you will need to let us know so we can arrange dismantle. Please don’t assume that if we agreed a certain hire period we will automatically turn up to dismantle the scaffold at the end of this period, we will always make sure you have finish your work first.

If the scaffold needs to be dismantled urgently please let us know that you are likely to finish in say a week’s time so we can book you in. We can always change this date by a day or two nearer the time, as long as you let us know.

The final step is to dismantle your scaffold and remove it from site. This we will do as soon as we can after the job is off hired.